All specialists
Elena, original fictional AI characterORIGINAL AI CHARACTER
Sales & support · In development

Meet Elena.
E-commerce support specialist.

Helps shoppers understand products, policies, and the next step for order support.

Bright, efficient, thoughtful

A focused set of responsibilities

  • Answer approved catalog questions
  • Explain shipping and return policies
  • Capture order-support requests
Where the role stops

Order status, refunds, and changes require authenticated integrations and explicit permissions.

The personality is ready.
The workflow is built with you.

This role is a product concept with an interactive scripted preview. Join the waitlist to help shape its first tested workflow. Each character includes a personality prompt and language-specific voice presets. Voice conversations become available after the owner connects the API. Live video and business actions require their own integrations.