ORIGINAL AI CHARACTERSales & support · In developmentMeet Elena.
Meet Elena.
E-commerce support specialist.
Helps shoppers understand products, policies, and the next step for order support.
Bright, efficient, thoughtfulA focused set of responsibilities
- Answer approved catalog questions
- Explain shipping and return policies
- Capture order-support requests
Where the role stops
Order status, refunds, and changes require authenticated integrations and explicit permissions.
The personality is ready.
The workflow is built with you.
This role is a product concept with an interactive scripted preview. Join the waitlist to help shape its first tested workflow. Each character includes a personality prompt and language-specific voice presets. Voice conversations become available after the owner connects the API. Live video and business actions require their own integrations.